Terms and Conditions for CRM Web Design ( www.crmwebdesignhinckley.co.uk/www.crmwebdesign.co.uk )


Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.



We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by English law, we exclude all liability for loss or damages direct or indirect arising from use of this site.


CRM Web Design ( Trading name of Cassie Marshall ) ("We"); we are an individual / sole trader registered in England and Wales. Our registered office is Bagworth Road, Barlestone, CV13 0EQ.


Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.


We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.


We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.


The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:

•All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

•Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:

•loss of income or revenue;

•loss of business;

•loss of profits or contracts;

•loss of anticipated savings;

•loss of data;

•loss of goodwill;

•wasted management or office time; and

for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.


We process information about you in accordance with our privacy policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.


You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.


Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. When accessing a site via our website we advise you check their terms of use and privacy policies to ensure compliance and determine how they may use your information.


The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.


We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

Terms & Conditions for Advertisers and Users of this website


The Webmaster of this website cannot accept any legal responsibility for the accuracy of the advertisements, or any alleged breaches of contract on an advertiser's part and the advertiser indemnifies The Webmaster of this website against all costs, expenses and losses arising out of a claim relating to the content of an advertisement. Advertisers should inform us immediately of any material change required.


The Webmaster of this website does not warrant that the operation of this website site will be uninterrupted or error-free. In no event shall The Webmaster of this website be liable to the advertiser for any special, consequential, incidental or indirect damages, including lost profits.

Photographs and © Copyright

Material on this web site (www.crmwebdesignhinckley.co.uk/www.crmwebdesign.co.uk) to include all photographs and text is copyright protected. No material from this website may be used or copied without the prior written approval of The Webmaster of this website.

The Webmaster of this website will make every effort to safeguard all materials supplied, and return them if required, but cannot be held responsible for any loss or damage, however caused, and for any loss or damage sustained. Every effort will be made to reproduce accurately all advertisements submitted, but The Webmaster of this website cannot be held responsible for any loss or damage or otherwise resulting from errors or omission.

Copyright authorities

The advertiser represents and warrants that he (a) owns the copyright in the photographic and textual material supplied by him to The Webmaster of this website (the Material) or (b) has been authorised by the owner of the copyright in the Material to grant The Webmaster of this website permission to use the Material as below.

The advertiser grants The Webmaster of this website permission to use the Material for promoting the advertisers business for the duration of the advert.

The advertiser irrevocably and unconditionally indemnifies The Webmaster of this website immediately on demand against any cost, loss or liability (including legal costs) which The Webmaster of this website may incur by reason of any breach of copyright arising from its use of the Material.

The advertiser and / or user of this website understands that he / she may not reproduce photographic or textual material from any part of the website without permission from the relevant copyright owner.

Layout and design of this website

The Webmaster of this website reserves the right to determine the final design layout of the individual customer's pages, including the right to edit copy, or amend layouts or photographs supplied. The Webmaster of this website also reserves the right, to amend and edit copy provided by advertisers. The Webmaster of this website cannot be held responsible for any loss, or damage, resulting from the design, or positioning, of the adverts on the website, or changes made to the photographs and copy submitted by the customer.


CRM WEB DESIGN reserves the right to include a credit/link to our website in the footer of any website we have designed.

Notices required or permitted to be given under these Conditions must be in writing addressed to the relevant party at its registered office or principal place of business.

Ultimate responsibility for the content of any website or printed material (including text and imagery) is the responsibility of the Buyer.

One month's notice is required for the termination of any service provided by CRM WEB DESIGN.

No waiver by CRM WEB DESIGN of any breach of the Contract by the Buyer is considered as a waiver of any subsequent breach of the same or any other provision.


Any photographs or videos taken by a third party must be checked for copywright and distribution must be allowed. CRM Web Design takes no responsibility for seeking this permission and therefore we encourage all our clients to get written permission before forwarding any material to us.

We will not accept any responsibility for content sent to us by the client. all text / imagery / links should be checked by our client before going live by agreeing to these terms and conditions you are agreeing to take ownership of such content.

Gift vouchers will have a time limit of no more than 12 months on them. If the gift voucher has not been used in this time it will become invalid.

Payment is required up front in full for all online memory sites made. Should you not be happy with your finished site everything will be done within reasonable limits to ammend so that you are satisfied.

We reserve the right to make changes to our packages / prices and all other parts of our service at any time.

Whilst we will always protect content on sites, we use a 3rd party web host. We are protected by them but we always advise clients to make back up copies of all copy given to us. We are not a file storing service and therefore cannot always 100% guarantee your files will not be lost or taken off the internet at anytime.

There is no timescale set on any of our sites and so should the site be removed offline through no fault of our own we wil not be held responsible.

If any provision of these Conditions is held by a competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these Conditions and the remainder of the provision in question is not affected.

The Contract is governed by the laws of England. The Buyer will submit to the non-exclusive jurisdiction of the English courts.

Payment plans may be available. These will be judged on an individual basis and an amount agreed monthly with both yourselves and us.

Payment plans will be set up via standing order every month. Payments plans not paid on the date specified will result in the full outstanding balance being owed immediately and may incur a penalty charge. All payment plans are interest free.

We can never guarantee Google ( or other search engines ) ranking. We will advise and help where possible to improve rankings but ultimately no guarantee can ever be made.

We use an external web host and CMS software. There may be times when the server will go down which will distrupt your website. This is usually for a very short period of time ( usually 1 hour or less ) We will not be held responsible for any revenue loss due to these disruptions or any longer, permanent disruptions.


For those sites that are sold as 'Serviced Sites' changes will be free but limited to 1 hours work ( at the discretion of the management of CRM ) examples include, change of contact details, uploading up to no more than 10 photographs, a change in text which has been supplied by the customer. If CRM feel that more than 1 hours work is required a charge of £15.00 per hour will be requested

External links

The Webmaster of this website reserves the right to refuse hypertext links to commercial advertisers, or addresses of, other web sites from advertisers' pages.

Cancellation / Refund Policy

Your 14 day cooling off period will begin when an agreement ( either by email or verbal agreement ) has been made for us to build and design your site. If you wish to cancel your order please write to info@crmwebdesignhinckley.co.uk if within the 14day cooling off period your order will be cancelled and a full refund ( if applicable, not including non refundable 25% deposit )

If customers with to have their Website removed from the Internet before the end of their subscription period ( but after the 14 day cooling off period ), this will be done, but no refunds will be made.

The Webmaster of this website reserves the right to refuse any advertisement for the web site, and will not be liable for any loss or expense in so doing.


The Webmaster of this website treats the personal information of site users with the utmost respect and confidentiality and takes reasonable steps to ensure that your personal information is stored securely and accurately. Your personal information will never be provided to any third party for their marketing or promotional use.

Changes to pricing and conditions

The Webmaster of this website reserves the right to change the rates and terms and conditions without notice. Any new rates will be applicable immediately for new customers.


If you have any concerns about material which appears on our site, please contact info@hinckleyad.co.uk

Thank you for visiting our site.